Smart Water Management for Ontario Municipalities

Durable, accurate, and efficient water meters designed to help municipalities optimize water systems, conserve water, and reduce costs.

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Accurate Billing

Ensure accurate water measurement for better billing transparency and revenue protection. Neptune water meters capture every drop.

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Smart Technology

Leverage real-time data integration for smarter water management. Proactively address issues before they become problems.

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Built for Durability

Engineered to withstand municipal demands, reducing maintenance and replacement costs. Neptune meters are built to last.

The Challenges of Modern Water Management

Municipalities across Southern Ontario face increasing challenges in managing their water systems. Aging infrastructure, inaccurate billing, and rising operational costs are common issues that can lead to inefficiencies and financial strain.

The Modern Solution

Neptune water meters offer a smart, durable, and accurate way to modernize your water infrastructure. By providing real-time data and ensuring precise measurements, our meters reduce water loss, lower maintenance needs, and improve billing accuracy.

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Efficient Water Solutions for Public Utility Needs

Neptune water meters from Evans Supply Limited provide municipalities with cutting-edge technology for accurate water measurement and data-driven insights. Our meters are designed to streamline billing, reduce water loss, and ensure compliance with regulatory standards.

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Smart Intergration

Integrates seamlessly with modern systems, enabling real-time data for efficient water management and proactive decision-making.

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Accurate Readings

Engineered for precision to ensure correct billing and reduce disputes with residents.

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Easy Installation

Neptune meters are quick to install, ensuring minimal disruption to municipal services.

Trusted by Municipalities Across Southern Ontario

With experience across both municipal and residential projects, Neptune water meters have proven to be a reliable solution for improving water management. From accurate billing to durable performance, they’ve consistently delivered results for our communities.

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We decided to go with Evans Supply and the Neptune R900 radio read system. I am happy to say that we are pleased with our decision, as the equipment has performed as promised, and the after sale support has been excellent.

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Logo showing plowed farmland with green hills, a water body, city skyline, sun, and the text 'The Corporation of the Municipality of Arran-Elderslie'.

Scott

Water/Sewer Foreman

Help Center

Frequently asked questions

Answers to what municipalities ask most about Evans Supply waterworks training.

What is the difference between AMR and AMI?

AMR (automated meter reading) collects meter reads when a vehicle or walker passes within radio range; the utility still drives the routes. AMI (advanced metering infrastructure) is a fixed network: endpoints on each meter transmit reads through gateways to the utility automatically, several times a day, with no truck rolls. The practical difference is data frequency and direction. AMI gives daily or hourly reads and two-way communication, which is what makes leak flags, tamper alerts, and continuous-use detection possible. Most Ontario utilities moving off manual reads today weigh drive-by AMR against fixed-network AMI as the two upgrade paths.

How does a fixed-network AMI system collect meter reads?

Each water meter connects to a radio endpoint (an MIU) that transmits encrypted reads to gateways, sometimes called collectors, mounted on towers, standpipes, or buildings. Gateways forward the data to head-end software such as Neptune 360, where the utility sees consumption per account. Reads typically arrive multiple times per day, so billing runs on actual consumption instead of estimates, and unusual patterns show up in days rather than at the end of a billing cycle.

Is water meter data private and secure?

Meter data is encrypted in transit from the endpoint through the network to the utility's software, and it contains consumption volume, not what the water was used for. Each endpoint transmits a unique ID matched electronically to the account. The data is used for billing and system operations. Utilities running AMI, including Missouri American Water's 340,000-meter deployment, document encryption end to end in their public FAQs.

Does AMI work for small utilities and First Nations waterworks?

Yes. Fixed-network AMI scales down as well as up. A network serving a few hundred endpoints needs only the gateways required for coverage, and the daily read data carries the same operational value: leak flags, continuous-use alerts, and billing on actuals. For small operations without a dedicated data analyst, the constraint is usually staff time to watch the data, not the technology. That is the gap a managed monitoring service covers.

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